OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
126 ratings and 88 comments received in the last 90 days.
18 March 2025
Delivered on time
18 March 2025
Absolutely brilliant! I 'built' my car from scratch and the knowledge and help from Ryan Butterworth was exceptional. Every question answered. Delivery came sooner than I expected too. Handover was brilliant
16 March 2025
Very accommodating around my work and fit me in whenever it best suited me.
07 March 2025
Sales was extremely helpful and informative
07 March 2025
Nice little touches and personalised service such as Flowers when collecting the vehicle.
05 March 2025
Fantastic one of the best buying experiences ever, would recommend to everyone. Contemplated Leeds or Colne mini, but when I called into Colne 10 minutes before shutting just to have a really quick Look Ryan didn't rush me and so friendly.
04 March 2025
Answered all of of queries and kept us informed of what was happening at all points
27 February 2025
Seamless, enjoyable, and just what i want when swapping my car. In the event of me upgrading in a couple of years or so, I will be back to Lloyds Colne.
12 February 2025
I am extremely satisfied with my experience at the MINI Colne during the purchase and delivery of my new car.
20 March 2025
Always polite and efficient
20 March 2025
Kaz is very good and supportive. Always knowledgable, calm and professional
18 March 2025
Excellent service
17 March 2025
Really helpful and polite
17 March 2025
Jo done on time
16 March 2025
Warm welcome. Cost as quoted. Ready on time for collection
15 March 2025
Good service
13 March 2025
Helpful,friendly and reliable
12 March 2025
Everything was carried out by the team very efficiently.
11 March 2025
Very happy with the collection of the car, the service itself & the cleaning of the car. Very unhappy that my driver profile was deleted (apparently due to a software reset). It took ages to reinstate the profile.
21 March 2025
Quick and efficient